Technical Support
We're standing by to answer your technical questions

You need information quickly to make decisions that affect your business. That's why our service representatives have been trained to answer the majority of your questions during the initial call.

Phone Support
Phone support from 7:00 am to 3:30 pm Pacific Standard Time on weekdays (excluding holidays)

Troubleshooting Guide
Troubleshooting guide

Service & Repair Manuals
Download Service & Repair Manuals

Return Material Authorization Request (RMA)
Online Form

By Phone
+1 800 327 2589 US & Canada
+1 360 825 1601 Worldwide
By Email
Helac Repair Service
Helac Technical Support
Helac Spare Parts