Repairs

Our fully equipped repair department ensures fast and efficient service

No one knows your repair needs better than our trained specialists. An integral part of our product support is our repair service, fully equipped to turn around your request quickly and effectively.

Advantages

• Special tooling for all models
• Fully equipped service department to ensure factory specifications
• Over 100 manual and CNC machines to refurbish expensive components
• State-of-the-art weld shop for component repairs
• Large inventory of high quality seals and bearings
• Product improvements
• Full access to quality control equipment to insure your product is returned to original factory specifications

• Receive Return Material Authorization (RMA) with specified shipping instructions
• Test all actuators on a hydraulic test bench
• Inspect products to further diagnose problems
• Send quote via fax or email
• Refurbish expensive components if needed
• Assemble parts
• Test all functions on hydraulics bench
• Paint
• Return to customer

To help us quickly turn around your repair order, please provide Helac with the following information:

• Serial number, a 5 to 6 digit number stamped on the housing
• Model number
• Brief description of the problem

Call or email our unit repair department at 800-327-2589 (U.S. and Canada), 360-825-1601 (Worldwide) or Repairs@Helac.com.